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Privacy Policy

This Privacy Policy is part of our Website's Terms of Service. Therefore, by accepting the Terms of Service and Privacy Policy on our log-in / registration page, you understand the purpose and agree to share your personal information.Kindly read this Privacy Policy carefully before using any PlayRummy’s services.

We request you to refrain from registering if you do not wish to share your information with / app (hereinafter referred to as “PlayRummy” or “we” or “us” or “our”) since the information is mandatory and is requested at the time of registration. Please note that all non-optional fields are required to be completed and your registration shall not be complete until information sought in the non-optional fields is provided.Additional personal information may or maynot be requested by PlayRummy for permitting you access to some Cash Tables available on our platform.

  1. 1. What is the Privacy Policy About?

    PlayRummy respects your privacy and assures you that any information provided by you is protected and adheres to all Policies and the applicable laws. In order to get access to the services offered on (hereinafter referred to as the "Website/App"), certain information needs to be provided to us.

    This Policy outlines the procedure followed by Play Rummy to gather, use, store and manage users' personal data. Collection of personal data is only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior to fulfill the needed requirements. We aim to protect users data with transparency, accuracy and confidentiality.

  2. 2. What is included in personal data?

    Users’ personal data includes the following types of personal data or information:

    1. 1. Confidential Personal Data
      • Account password ( stored encrypted )
      • Financial Details such as Bank Account, Credit Card, Debit Card or other payment details
    2. 2. Other Personal Information
      • Name
      • Date of birth
      • Telephone number
      • Address Proof
      • PAN Number
      • The IP address of your computer, browser type and language.
      • The date and the time of your accessing the site.
      • Active and current Location while Live on App.
      • The address that you may have used to link to our Website
      • Your photograph for the purpose of testimonials and other promotions.
      • Any other information that is defined as “sensitive personal data or information” in law.
  3. 3. Users’ Consent for the Above

    Consent to the use of Sensitive Personal Data and Other Personal Information

    All users of Play Rummy consent to the use of their Confidential Personal Data and Other Personal Information by us for the purposes stated in this policy. Access to all information is restricted and only shared with those who need to know such information in order to process, operate or resolve information on our behalf.

    Users are allowed to withdraw consent to the use of their Confidential Personal Data or Other Personal Information by emailing to [email protected] Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by Play Rummy.

    Withdrawal of consent by users shall not restrict the right of Play Rummy to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.

    Users’ providing photographs to Play Rummy for marketing purposes gives Play Rummy irrevocable rights to use them and it is solely Play Rummy's discretion to delete or not use them any further.

    Play Rummy may also use software applications for Website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Play Rummy and other such purposes.

    Consent to the use of cookies

    A cookie is a small text file that uniquely identifies your browser.

    When you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of Play Rummy may be used to enhance your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis and security reasons.

    Cookies may also be assigned by the advertisers of Play Rummy when you click on any of the advertisements, which may be displayed on any website, in which case such cookies are controlled by these advertisers and not Play Rummy.

    Consent to email communication

    When you register your email address with Play Rummy, you agree to receive email communication from Play Rummy. You also agree and acknowledge that when you use our referral program for referring someone, e-mails may be sent to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

    Play Rummy may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

    Consent to telephonic communication

    Any telephonic communication between you and our Customer Support representatives may be recorded for the purposes of employee training and quality management.

  4. 4. Data Security

    We take considerate security measures to protect user data from unauthorized access, alteration, disclosure or destruction. Measures taken include internal mapping of our data collection, storage and processing practices. Adequate security measures include encryption and physical security measures to prevent any unauthorized access.

    Information gathered by Play Rummy is stored securely using several information security applications behind firewalls. However, security is always relative and Play Rummy cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised and such information may be used by others. Therefore, Play Rummy cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the Website.

    When you register with Play Rummy, your account is protected with login information, including a username and a password, known only to you. We request you not to provide your personal information to anyone whosoever. If you are aware of or suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Play Rummy.

    You might be exposed to third Party Websites. Such websites are governed by their own privacy policies, and Play Rummy does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following provided links. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website: Play Rummy shall not be responsible for the information provided by you on or to third party websites.

    Play Rummy has a policy of not sharing any information with anyone other than specifically authorized entities by Play Rummy, which may include advertisers and sponsors of Play Rummy. However, Play Rummy may use information like your name, photo, login ID and the state from where you are participating when announcing the results of any contests hosted on the Website. Such contests are further governed by terms and conditions, which shall be available on the Website/app as and when such contests are hosted. Play Rummy conducts periodic analysis and survey of the traffic to for market research and advertising purposes. Play Rummy reserves the right to share your registration information with Play Rummy-appointed market research and advertising companies or firms from time to time for the said purposes. Play Rummy may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services

  5. 5. Privacy measures for minors

    Our Website/App are only applicable to users above the age of 18. If you are under 18 years of age, you are not permitted to use our Website/App for gameplays. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to [email protected]

  6. 6. Exclusions

    Play Rummy may share Confidential Personal Data and Other Personal Information if sharing of such information is necessary

    • to comply with legal processes or governmental requests;
    • to enforce its Terms of Service and this Privacy Policy;
    • to prevent fraud;
    • for issues involving information security, or
    • to protect:
      1. 1. your rights,
      2. 2. rights of Play Rummy, or
      3. 3. rights of the general public.
  7. 7. Limitation of Liability

    Play Rummy confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create any legal rights in your favor or in favor of any other person. Play Rummy reserves the right to change this Privacy Policy at any time without giving you any prior notice. The liability of Play Rummy shall be limited to the removal of Confidential Personal Data from the system of the Website/APP and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Play Rummy for all claims for damages pursuant to the provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the Website constitutes your agreement to this Privacy Policy and any amendments thereof.

  8. 8. Grievance Officer

    All complaints related to personal data must be sent to the Grievance Officer at [email protected]

    Click here to know our Terms of Service.